Michael Gross

Technical Communications

I'm a bit of a geek with an artistic side that loves to craft great documentation.

I live and work in the rolling hills of North Carolina.



  •  System
  •  Compliance
  •  Process
  •  User
  •  Knowledge
  •  Communications

Clean, focused writing tells your story


  •  Requirements
  •  Compliance
  •  Process
  •  Structured documentation

Inciteful questions draw out details and plug gaps

Graphic Design

  •  Design & Layout
  •  Illustration
  •  Images
  •  Slide shows
  •  Web wiki pages

When words alone aren't enough


Page Layout

InDesign, FrameMaker, QuarkXpress, Acrobat Pro


Visio, Illustrator & Inkscape; Photoshop & Krita; SnagIt & RoboScreenCapture; PRO/Engineer CAD

Content Management

Confluence, SharePoint, PτC Arbortext-Documentum & Adobe Structured FrameMaker XML editors


Web editors, Web Developer browser tools


Microsoft Word, Excel, PowerPoint, Outlook, OneNote, OpenOffice, Joplin markdown editor

Operating Systems

Light administration of Windows, Linux and macOS


Bachelor's Degree

Industrial Engineering

Texas A&M University

Master's Coursework

Program Manager's Course

Defense Systems Management College
(now the Defense Acquisitions University)

Master's Coursework

Information Systems Management

University of Denver
Virginia satellite campus


Information Security Analyst III(remote)November 2019–present

Senior Technical Writer(remote)October 2017–September 2019

Technical Writer 4(remote)March 2017–August 2017

Technical WriterMiami, Fla. (on site)August 2016–March 2017

Technical Writer 3(remote)November 2014–May 2016

SEO Content WriterFreelance (remote)June 2014–December 2014

Data Center Technical WriterMoncks Corner, S.C. (on site)November 2013–April 2014

Marketing CommunicationsOdum, Ga.July 2012–August 2013

Graphic DesignerImprint Warehouse, Hinesville, Ga.December 2011–March 2012

Technical Writer Bloomington, Minn. (on site)September 2010–October 2011


These samples show the application of the documenation skills noted. Non‑disclosure agreements prohibit displaying samples of work done in the information technology arena.


Tools: Pinegrow Web Editor for HTML and CSS, Canon S95, Darktable and Krita for images, Inkscape for icons, and FontForge for font tweaks, all on elementary OS Linux 

Resources: Bootstrap 4 framework for responsive layout as well as D-DIN Condensed Light and Luiss Serif for typefaces

Site content © 2017–2021, Michael Gross. All rights reserved. Logos and samples are © of their respective owners.